SSL troubleshooting
What to do if your site shows a certificate warning, does not load over HTTPS, or has a broken padlock.
If your website does not show a padlock, gives a certificate warning, or redirects incorrectly, it is usually related to DNS, certificate issuance, or HTTPS settings.
Common causes
- Domain not fully pointing to the server yet — wait for DNS propagation.
- SSL certificate not yet issued — check the SSL section in your hosting panel.
- HTTPS forced before SSL was active — disable force-HTTPS until the cert is confirmed.
- Mixed content warnings — update any hardcoded HTTP links inside your site.
- Expired certificate — renew or reissue the certificate from your hosting panel.
Steps to resolve
- Confirm the domain is pointing correctly to your hosting server.
- Open your hosting panel and check if an SSL certificate has been issued.
- If not issued, use the SSL tool to request a free certificate.
- Only enable force-HTTPS after the certificate shows as active.
- If still failing, open a support ticket with your domain name.