Answers, but make it simple.
Everything people usually ask about Hostcari subscriptions, the client portal, Carimail, website builds, and how it all works.
Website builds are available when you need them — but the product is the workspace: hosting, email, DNS, payments, support, and account management in one place.
Everything you're thinking… probably.
Click a question to expand. If something isn't here, message us.
What is a Hostcari subscription?
A Hostcari subscription is your complete business infrastructure - managed hosting, SSL, DNS management, file access, database access, support tickets, backups, and the Hostcari client portal with plan-based user seats. All in one annual plan.
What plans are available?
We offer four plans: Hosting Only ($150/yr - 1 website + 1 portal user), Launch ($348/yr - 1 website + 5 mailboxes + 2 portal users), Growth ($828/yr - up to 3 websites + 20 mailboxes + 5 portal users), and Scale ($1,548/yr - up to 10 websites + 50 mailboxes + 10 portal users). All plans include hosting, SSL, DNS, file access, and the client portal.
What is the Hostcari client portal?
The client portal is your central dashboard at portal.hostcari.com. From there you can manage your hosting account, email, DNS records, files, databases, billing, invoices, support tickets, and invited team users - all in one place through Hostcari.
What is Carimail?
Carimail is Hostcari's webmail client — a clean, fast interface for reading and managing your business email. It's accessible from your client portal and is included on Launch, Growth, and Scale plans.
Does the subscription include business email?
Launch, Growth, and Scale plans include business mailboxes (e.g. you@yourdomain.com) accessible via Carimail. The Hosting Only plan does not include mailboxes, but you can add extra seats for $4/month each.
Can you build my website too?
Yes. Website builds are an optional one-time setup fee: Starter Build ($300), Business Build ($700), or Premium Build ($1,250). Each build auto-assigns you the matching subscription plan (Launch, Growth, or Scale).
Do you sell domains?
No — we don't sell domains directly. You register your domain with any registrar and we'll help you connect it to your Hostcari hosting. You always own your domain.
How does billing work?
All plans are billed annually upfront. The monthly price shown is for reference — you pay one annual amount. PayPal is available worldwide. Bank transfer is available by request. Card billing via Stripe is coming soon.
What payment methods do you accept?
PayPal is available for all clients. Bank transfer is available by request. Card billing via Stripe is being set up and will be available soon.
Can I upgrade my plan later?
Yes. Contact us and we'll upgrade your plan. Upgrades take effect immediately and your renewal date adjusts accordingly.
What if I already have hosting elsewhere?
We can migrate your site to Hostcari hosting as part of your onboarding. Just let us know where your site currently lives and we'll handle the migration.
Do you offer support?
Yes. Support is managed through your client portal — open a ticket anytime. We typically respond within 1 business day. For quick questions, you can also reach us on WhatsApp or email.
How do I get started?
Go to hostcari.com/start, pick a plan, fill in your business details, and pay. Your portal is set up the same day. You'll receive a welcome email with your login link.
What is the client portal login?
You log in at portal.hostcari.com using a magic link — no password needed. Just enter your email, and we send you a secure one-click sign-in link.
Will my website work on mobile?
All Hostcari-built websites are built mobile-first and tested across common screen sizes. Mobile experience is a priority, not an afterthought.
Can I add extra mailboxes or portal users beyond my plan limit?
Yes. Extra business mailboxes are $4/month each, added to your annual plan. Portal user seats are included by plan: 1 on Hosting Only, 2 on Launch, 5 on Growth, and 10 on Scale.
What happens after I sign up?
After payment is confirmed, you'll receive a welcome email. Log in to your portal, complete your onboarding checklist (business details, domain, and a quick tour), and your workspace is ready.
Who is Hostcari for?
Hostcari is built for freelancers, consultants, solo founders, and small service businesses. If you run a business online and want your hosting, email, invoicing, and client portal in one place instead of four separate tools — that's exactly what we're for. We serve clients worldwide.
Pick a plan and get going.
Choose a subscription, pay, and your portal is ready the same day.
